Policies

Privacy & Security

Information security policy

Helix, a trading name of Integral Powertrain Limited (company registration number 03685711) is committed to maintaining and improving information security to manage exposure to risk for ourselves, our clients, our staff and other stakeholders.

Our principal information security commitments are to:

  • Comply with all legal requirements and codes of practice applicable to our activities.
  • Maintain a management system that will achieve the core principles of information security of confidentiality, integrity, and availability.
    • Confidentiality: ensuring that only those individuals who have a valid and authorised reason to access the information can do so.
    • Integrity: ensuring that information is not altered, deleted, or otherwise modified by unauthorised individuals or processes.
    • Availability: ensuring that the information can be accessed when it is required.
  • To continually improve our information security performance using a risk based approach, including setting and review of realistic and achievable objectives.
  • To provide appropriate resources for the implementation of this policy.
  • In line with the context of the business, to work with relevant stakeholders to implement this policy.

This policy is implemented at each company facility through our management systems. Changes to this policy shall be driven by audit results, changing circumstances and the commitment to continual improvement. Staff awareness of this policy is ensured by providing appropriate training and communications.

Privacy Policy

The purpose of the privacy notice is to inform you about what personal information we collect whether this is through our website, the recruitment process or other interaction with Helix. We will also define how we use the information, whether the information is disclosed and the ways in which we protect your privacy.

We want you to feel secure when interacting with Helix and are committed to respecting your privacy and complying with data privacy regulations, such as The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

Our business development process

Working with our customers and prospective customers

To help deliver customers our wide range of products, services and solutions, Helix maintains sales management solutions such as our financial management systems and customer relationship management solution. The personal information stored in these systems is managed in line with contractual agreements, our Information Security Policy and processed on the legal basis of legitimate interest.

Marketing

We want to contact you with information about our products, services or solutions, as well as industry or regulatory information that you find relevant and useful. To manage this effectively we use consent as the lawful means for processing your personal data for marketing purposes. When requesting information from us, such as downloading a white paper or through interaction with one of our employees at an exhibition or conference, we will collect your consent to do so and manage this through our secure systems.

You are entitled to know what information we hold about you and for this to be corrected if it is inaccurate – Contact our Data Controller for further information and support.

Your data and the Helix website

Whenever you visit the Helix website, you consent to the collection, use and disclosure of that information in accordance with this privacy notice.

Non Helix websites linked to or from our website are not covered by this privacy notice and we do not accept any responsibility or liability for those websites.

How do we use cookies and log files?

These technologies enable us to identify what areas of the website you have visited and how you got there. We use the aggregated information from website visitors, for example aggregated information on the pages visited, to help us improve the design, performance and delivery of the website to provide a better user experience.

You can find out more about cookies at: allaboutcookies.org

Helix stores personal cookie information for 12 months.

We use many different cookies on our website:

Session cookies

We use session cookies to ensure that you are recognised when you move from page to page within the website and that any information you have entered is remembered.

More information on session cookies and what they are used for is at: allaboutcookies.org/cookies/session-cookies-used-for.html

Persistent cookies

We use persistent cookies for website analytics and to improve website performance.

More information on persistent cookies and what they are used for is at: allaboutcookies.org/cookies/persistent-cookies-used-for.html

Third party cookies

We use suppliers who also set cookies on our website on our behalf to deliver the services that they are providing.

For example, Google Analytics collect anonymised data.

How to control cookies

Most browsers are set to automatically accept cookies. If you do not wish your progress through the website to be tracked, then all recent versions of popular web browsers have the option to not accept cookies. However, by choosing not to accept cookies, some aspects of the website performance and user experience may be affected.

Further information on how to manage cookies can be found at: allaboutcookies.org/manage-cookies/

Data collected through website forms

We use forms on the website to enable you to easily contact Helix about services, solutions and products that we can provide you with. We also use forms to enable access to resources or to apply for vacancies via our website. For example, we use forms to enable recorded access to white papers, articles, and presentations.

The information collected via forms enables us to understand what website users are interested in, which we use to improve the services, solutions, products, resources we provide you.

Each form includes a tick box that confirms you consent for us to store your personal information on our secure systems and to use your data for the purposes stated on the form. If you do not tick the box that confirms your consent your data will be erased.

Below is the personal data collected when using the website forms:

  • Name
  • Organisation name
  • Telephone(optional – if you wish for us to make contact via phone based on the consent provided)
  • Email (used as a unique field to create individual user accounts, us to contact you via email based on the consent you have provided).
  • Job role– to enable us to provide you with relevant organisational role based information based on the consent and communication preferences provided.

How long will my data information be stored?

We will hold the information provided through the forms for 12 months from collection. After the 12 months we will send you an email asking you to confirm if you wish to continue to consent to your data being stored and for us to communicate with you as previously described. If you do not respond to this email within one month, we will unsubscribe you.

Our use of social media

Helix uses a wide range of social media channels and the processing of data within the channels is in line with the privacy policies and user agreements of each individual channel, as well as the relevant data protection regulations.

Helix’s recruitment process

Helix has recruitment personnel looking for new people to join our wide variety of teams and disciplines, helping us to effectively and sustainably support our customers. As part of our recruitment process we advertise roles online and you can apply for these by completing the application form and providing us with your CV.

What happens to my personal data when I apply for a role?

When you apply for one of the company’s vacancies your information is submitted to our secure applicant management systems. The data you submit will then be shared (via the system) with our professional recruiters, external recruitment agents, the relevant hiring manager and other people within Helix who are part of the recruitment process for the role.

How long is my application information / personal information stored in the Helix applicant management systems?

Your personal information will be stored in the system for up to 12 months from submission. We retain your information in our system to help us maintain suitable records of how we manage the recruitment process and to help us improve and quality check the consistent approach we take. After the 12 months we will send you an email asking you to confirm if you wish to continue to consent to your data being stored and for us to communicate with you as previously described. If you do not respond to this email within one month, we will unsubscribe you.

There might also be other Helix roles that you would suit and by storing your application information on our secure systems we can make recommendations to you about other relevant roles.

The information you submit is processed under the lawful basis of legitimate interest. You are entitled to know what.

Changes to this Privacy Policy

We may change this notice from time to time and any changes will be posted to this page.
Last update: 30/06/2022

Anti-Slavery Statement

Whilst Helix is not subject to the reporting requirements of the Modern Slavery Act 2015, Helix takes all precautions to ensure that slavery and human trafficking are not taking place in any part of our business, being committed to the highest level of ethical standards.

Helix takes sole responsibility for ensuring all employees are treated equally and with the utmost respect in the workplace. The company reserves the right to seek information from any organisation with which it collaborates regarding any activities of the organisations that could breach the Modern Slavery Act 2015.

Should an organisation be found to be engaged in Modern Slavery in any part of their supply chain all dealings with that organisation will be stopped.

General Privacy Questions

Can I access my personal information which is being stored?

You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. In the next section you can find details on how to contact Helix about your personal information.

How do I contact Helix if I have a personal data question?

You can do this by addressing requests to: Data Protection, Helix, Merlewood Drive, Shenley Wodd, Milton Keynes, MK5 6GR. Alternatively, you can email GDPR@ehelix.com.

Contacting Helix about your personal data does not impact your right to lodge your concern with the relevant authorities, for example the Information Commissioners Office in relation to EU based data concerns.

How does Helix store my data?

We take appropriate steps to maintain the security of your data, these are set out in our Information Security Policy.

You also have a responsibility to take reasonable steps to protect your data, for example not sharing passwords etc.

Helix is registered as a data controller with the Information Commissioner.

Helix is a trading name for Integral Powertrain Limited (company registration number 03685711)

What is the legal basis for the processing of my data?

We want to enable you to have a clear understanding of the data we hold about you, how it is used and the approach we take to processing your data. Below details two approaches:

Opt-in consent:

To keep you updated with information on our products, solutions, services, research, and news we collect your consent at the point at which we collect your information. Your consent and the date consent is provided is stored on our secure systems to help us maintain an accurate record of how we collected and the reason for storing your information.

Example:
When you complete a form on the Helix website we will ask you to tick a box that you consent to us storing your information and contact you for the purpose stated (next to the consent check box). If you do not tick the consent box, your data will be erased.

You have the right to withdraw your consent to the use of your data at any time. To contact Helix for this purpose, please click here.

Legitimate interest:

There are a small number of instances where we process data under the lawful basis known as ‘legitimate interest’. When we adopt this approach, we carry out a legitimate interest test in accordance with the GDPR regulations to enable us to understand if it is an appropriate method.

Example:
We use the legitimate interest approach to process your data during the recruitment process to most effectively support you in your application process when applying for a role with Helix. This helps us to assess your CV and skills to match you with current and / or future vacancies at the company and provides mutual benefit, enable us to recruit efficiently and providing you with a wider range of job opportunities.

What type / category of data does Helix store?

As defined through this privacy notice, Helix collects and manages ‘personal data’, meaning any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier.

Helix also collects a limited amount of sensitive personal data also known as ‘special categories of personal data’ and will collect your consent when doing so.

Will my information be shared?

Helix does not sell individuals’ information. We will share it only with our authorised Data Processors, who must always act on our instructions as the Data Controller under relevant data protection laws including GDPR.  An example of an authorised Data Processor is our recruitment solution provider, who develop and supply our recruitment-based application management system.

Quality Policy

Quality Policy Statement

Integral Powertrain Ltd (IP) is committed to delivering products and services that exceed customer requirements and expectations while continually developing and improving methodologies, systems and processes.

Integral Powertrain Ltd’s quality management system is certified in compliance with ISO 9001:2015 requirements and designed to meet and exceed customer expectations while continually improving our existing operational processes, including design, development, software and electronics, manufacturing, testing and vehicle emission testing.

We accomplish this by engaging our interested parties and stakeholders for feedback to improve our practises, thereby delivering excellence through the following quality principles:

  • Quality-focused leadership
  • Customer-focused organisation
  • Involvement of people
  • Process approach to product and service delivery
  • Mutual beneficial supplier relationship
  • Risk management approach to processes
  • Focus on continual improvement of our processes and products

It is the Company’s policy to recognise and reinforce the importance of compliance with all applicable regulatory, statutory and legal standards aimed at ensuring that quality is seen as key to achieving our strategic business goals and to delivering high-end products to our customers.

The Integral Powertrain quality management systems is certified to ISO 9001:2015.

Terms & Conditions

Conditions of sales and purchase

For a copy of our Terms and Conditions please contact Helix.

Get in touch

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